Privacy Policy 

Last Updated: October 11, 2025

1. Introduction

Welcome to Nexaura Shop (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://shop.nexaurastudios.com), and/or any related services, sales, marketing, or events.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We only collect personal information that you voluntarily provide to us when you register an account on the website, express an interest in obtaining information about us or our products, or when you purchase a product.

The personal information we collect includes:

• Name

• Email Address

• Phone Number

• Billing/Physical Address

We do not collect any personal information from users who are only visiting our website. We also do not use cookies or other tracking technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the personal information we collect for various business purposes, including:

• To Fulfill and Manage Your Orders: To process your payments, deliver your digital products, and provide you with customer support.

• To Send Marketing and Promotional Communications: We may send you emails about new products, special offers, or other information we think you may find interesting. You can opt-out of our marketing emails at any time (see “Your Data Rights” below).

• To Improve Our Website and Services: To understand how our users use the services and to improve the user experience.

• To Personalize Your Experience: To tailor our product offerings and website content to your interests.

4. Third-Party Services & Payment Processing

We use third-party services for payment processing. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own Privacy Policy. We encourage you to review their privacy policies to understand how they handle your data.

5. Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. As we sell digital downloadable products, we do not share your information with any shipping or delivery partners.

We may disclose your information only in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, a judicial proceeding, court order, or other legal process.

• To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

6. Data Security

We have implemented security measures to protect the information we process. Our website uses Secure Socket Layer (SSL) encryption technology to protect your data during transmission. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Rights

You have certain rights regarding your personal information.

• Access and Update: If you have an account with us, you can log in to your account at any time to access and update your personal information.

• Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails that we send or by contacting us using the details provided below.

8. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have any questions or comments about this policy, you may email us at help@nexaurastudios.com.